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Seller Guidelines for Katariya Hub

Simple, clear guidelines to help local shops showcase their products and connect with customers online.

Katariya Hub helps customers discover products from local shops and businesses. Sellers can showcase available stock, including older or slow-moving stock, as long as the product is genuine and its condition is described honestly. Each submitted listing may be reviewed before it appears publicly.

Before you list a product

1. Share accurate product details

Use a clear product name, correct category, current price, available quantity, size or other important details. Do not advertise an item as available if it is out of stock.

2. Use genuine product photos

Upload clear photos that show the actual product. Avoid misleading edits, copied images you do not have permission to use, or photos that hide important damage or differences.

3. Set a clear price and stock status

Show the price you currently intend to charge and update the listing when the price or availability changes. If a price needs confirmation, clearly say so in the product description.

4. Keep your contact details current

Add a working phone or WhatsApp number and accurate shop or business details. Customers may contact you directly through the contact option shown on your listing.

5. Listings are reviewed before publication

A submitted product may remain pending while it is reviewed. Katariya Hub may ask you to correct missing or unclear details, or may decline a listing that does not follow these guidelines.

6. List only products you are allowed to sell

Products must be genuine and lawful to offer. Counterfeit, stolen, prohibited or misleading items are not allowed. You must have the rights to use the product name, brand, logo and listing photos you submit.

7. Describe older or imperfect stock honestly

You may list older or slow-moving stock. Clearly mention its condition and disclose defects, expiry dates, missing parts, alterations or other details a customer should know before contacting you.

8. Handle enquiries and orders directly

Customers contact sellers directly to confirm availability, final price, payment method, delivery, dispatch time, returns and other order details. Katariya Hub does not collect the customer's payment or take a sales commission.

9. Agree order terms with the customer

Before accepting an order, confirm the product, total price, payment arrangement, delivery area and expected dispatch or delivery time with the customer. Explain your own return, cancellation and refund terms before the customer places an order.

10. Keep listings up to date

Remove or update a listing when the item is sold, unavailable or no longer offered. Respond to customer enquiries respectfully and do not misuse customer contact details.

How Katariya Hub works

Katariya Hub is a product discovery platform that helps customers find local sellers. The customer and seller communicate directly to confirm and complete an order. The seller is responsible for the product, product information, price, payment arrangement, packing, delivery and any after-sales terms agreed with the customer. Katariya Hub does not act as the seller, collect order payments, guarantee delivery or guarantee a sale.

Need help with your listing?

For seller account or product listing help, contact info@katariyahub.com or visit the Support page.

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