🚀 Katariya Hub

1. Information You Provide

When you create an account, register as a seller, submit a support request or contact us, you may provide information such as your name, email address, phone number, shop name, business details and the message or documents you choose to send. Please provide only information requested for that purpose.

2. Seller Profiles and Product Listings

Seller profile information and product listing details may be shown publicly so customers can discover shops and products. Do not include sensitive personal information in a public profile or product listing. Contact us if information on your account needs correction or removal.

3. Buyer and Seller Contact

Katariya Hub helps customers discover products and contact sellers. If you choose to contact a seller through WhatsApp or another contact option shown on a listing, information you share in that conversation is handled by you, the seller and the relevant messaging provider. Katariya Hub does not receive private conversation contents unless you send them to us.

4. Technical and Website Information

The website or its service providers may process technical information such as browser type, device information, pages visited and security logs. The information collected depends on the hosting, security, analytics and other tools enabled on the website.

5. How We Use Information

Information may be used to:

• create and manage user or seller accounts;
• display seller profiles and product listings;
• respond to support requests and platform questions;
• maintain website functionality and security;
• review listings and address suspected misuse; and
• meet legal obligations where applicable.

6. When Information May Be Shared

Information may be shared with service providers that help operate the website, such as hosting, security, form, email or site-management providers. Information may also be disclosed when required by law. Public seller and product details can be viewed by website visitors. We do not sell personal information as a business practice.

7. Seller Verification and Bank Details

Katariya Hub currently does not require bank passbook details for seller payouts on orders arranged directly between buyers and sellers. Sellers should provide only the information requested during account registration. If additional information is required for a specific purpose, we will explain why it is needed.

8. Product Orders and Payments

For orders arranged directly between a buyer and seller, Katariya Hub does not collect the order payment or process seller payouts. Buyers and sellers agree directly on payment, product availability, packing, delivery and any return or refund terms. If a payment feature is introduced on the website, this policy will be updated to explain how it works.

9. Cookies and Similar Technologies

The website may use cookies or similar technologies for essential functions, such as keeping the site working, remembering preferences or supporting account sessions. Analytics or marketing cookies may also be used if enabled. You can manage available choices through the website’s cookie controls and your browser settings. Blocking some cookies may affect website features.

10. Information Retention

Information may be kept for as long as needed to operate an account or service, respond to requests, maintain security, resolve disputes or meet applicable legal requirements. Retention periods may vary depending on the type of information and why it was collected.

11. Information Security

We use reasonable measures intended to protect information handled through the website. No website or method of online storage can be guaranteed to be completely secure. Please use a strong password and do not share your sign-in details.

12. Third-Party Services and Links

The website may use third-party tools or link to external websites. Those providers may process information under their own privacy policies. Please review their policies when using their services. Katariya Hub does not control the privacy practices of external websites.

13. Service Providers and Data Location

Website service providers may process information from locations where they operate. The locations and safeguards depend on the hosting and other services actually used by Katariya Hub.

14. Legal Requests and Business Changes

Information may be disclosed when required by law or a valid request from a competent authority. If ownership or operation of Katariya Hub changes, information may be transferred as part of that change, subject to applicable law.

15. Your Privacy Requests

You may contact us to ask about personal information associated with your account or request a correction or deletion where applicable. We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law.

16. Children’s Privacy

If you are under 18, use an account or share personal information only with the involvement and permission of a parent or legal guardian where required by applicable law. Please contact us if you believe a child has provided personal information inappropriately.

17. Changes to This Policy

We may update this policy when the website, its features or applicable requirements change. The latest version will be published on this page with an updated date.